Dr. Davidoff will be presenting a brief history of Medical Records and will discuss the  transition from paper to electronic records.  He will detail the difference emsCharts has made for him in his various roles in EMS.

For Administrators and Advanced Users who would like to improve their operational processes through emsCharts

Data Validation Rules & Actions

Are your crews not entering important information?  Configuring closed-call rules can eliminate this problem.  Closed-call rules may be applied to any aspect of the PCR, i.e. billing, operations, and clinical matters.  You can ensure the information you want to be documented is documented.  Topics may include: How to enter your desired protocol; Making rules; Setting Actions; Working with Time fields; Required vs. Reports vs. Warnings; How crews will view the results.

Custom Reporting - Bring your Laptop!

Custom reporting is probably the most complicated function of emsCharts.  Once you tackle the configuration, a tremendous amount of data can be queried and returned - empowering the user.  Attendees may find it helpful to follow along in their own service, so bring your laptop!  Topic may include: How to create a simple custom report; Criteria for each report; Layout for your final output; Testing reports; Scheduling reports; Copying and editing Custom Reports.

Quality Assurance

Do you ever wish you could view only specific calls?  Do you know whether crew members need process or procedure reviews?  Are you unsure how to get the correct people doing what they need to do?  This workshop will discuss setting up the various QA levels for your service and how to execute the process.  Whether your service does 90 calls or 90,000 calls, QA should be a part of the plan.  Topics may include: How to set QA levels and configure users; Using QA Report in Code Tables; How to view number of charts on Dashboard/Home Page; How to enter a flag; How to clear a flag; QA Report on Patient Records page.

Track 2 - Special Topics

For users who would like to get more out of the additional modules included with their subscriptions

emsCharts Mobile - Advanced Configuration

In this session, we will spend time on how to create mobile Quick Buttons, develop Custom Forms, and place documents on the mobile for crew use.  Attendees are welcome to bring a sample form that they have been developing.  We will show how forms can be split and how check boxes may be used, in addition to answering mobile questions from the attendees.

Administrative Options - Tips and Tricks

In this class we will discuss some of the options within emsCharts that are helpful for Administrators.  We discuss everything from simple tasks such as demoting charts and deleting charts, to the more complicated including Data Validation Summary, User Activity Logs, Activity Summary, Sys Code Requests, Medication list on page 8, and Chart Tool Box usage.  Questions from the group will be encouraged.

Command Facility Configuration

The command facility is an under-utilized resource in emsCharts.  This session will provide an overview of the fields available at the command facility level.  A review of code tables and functionality will be performed.  Additionally, modules such as special reports, continuing education, and calendar functions will be reviewed.

Greg Howard is Director of Sales and Training at emsCharts.  He has lead numerous large scale training sessions and implementations for over 200 accounts, 500 power users, and thousands of end users.  Mr. Howard brings 11 years of experience as a field provider, 3 years as a quality assurance specialist, and 6 years flight paramedic experience.

Linda Coene

Prior to joining the emsCharts team in 2006, Linda spent 10 years in the EMS industry as the Support Director for another EMS software company where she ran both the support and training departments.  Linda is a professional teacher, holding a Pennsylvania certification for secondary education is both Mathematics and General Science.  She became interested in computer technologies in 1970 while taking graduate Mathematics classes at the University of Pittsburgh.  This interest grew into a business in 1978 when she started her own computer consulting company.