This seminar showcases how the implementation of emsCharts in one Health System in New Jersey has produced quantifiable improvements in registration and billing processes, documentation, and patient care.  For the case study, Scott offers some compelling real-life examples of how the streamlined and near real-time processes have saved time, money, and lives.

Scott Kasper is the Corporate Director of Emergency Services for Virtua Health in Mount Laurel, New Jersey.  Virtua responds to over 50,000 calls per year and use emsCharts, Geocoding, CAD import, emsCharts Mobile, and Mobile EKG interface. 

For Administrators and Advanced Users who would like to improve their operational processes through emsCharts

Data Validation

Are your crews not entering important information?  Configuring closed-call rules can eliminate this problem.  Closed-call rules may be applied to any aspect of the PCR, i.e. billing, operations, and clinical matters.  You can ensure the information you want to be documented is documented.  Topics may include: How to enter your desired protocol; Making rules; Setting Actions; Working with Time fields; Required vs. Reports vs. Warnings; How crews will view the results.

Quality Assurance

Do you ever wish you could view only specific calls?  Do you know whether crew members need process or procedure reviews?  Are you unsure how to get the correct people doing what they need to do?  This workshop will discuss setting up the various QA levels for your service and how to execute the process.  Whether your service does 90 calls or 90,000 calls, QA should be a part of the plan.  Topics may include: How to set QA levels and configure users; Using QA Report in Code Tables; How to view number of charts on Dashboard/Home Page; How to enter a flag; How to clear a flag; QA Report on Patient Records page.

Custom Reporting - Bring your Laptop!

Custom reporting is probably the most complicated function of emsCharts.  Once you tackle the configuration, a tremendous amount of data can be queried and returned - empowering the user.  Attendees may find it helpful to follow along in their own service, so bring your laptop!  Topic may include: How to create a simple custom report; Criteria for each report; Layout for your final output; Testing reports; Scheduling reports; Copying and editing Custom Reports.

Track 2 - Special Topics

For users who would like to get more out of the additional modules included with their subscriptions

NEMSIS Compliance

The National EMS Information System has created a standard for electronic collection of patient data.  emsCharts is certified as a NEMSIS Gold Compliant system for data collection.  This session will discuss what this means and how to know whether you are, or need to be, NEMSIS compliant for your state.

Human Resources & Certification Tracking

The Human Resources module and Certification Tracking module are both included as standard features with your emsCharts subscription.  This session will provide an introduction to both, and discuss how each can be used to benefit your service.

Continuing Education

The Continuing Education Module is a standard feature included with your emsCharts subscription.  Deb McCoy from University of Pittsburgh Medical Center will show you how their Pre-Hospital Department uses the emsCharts CE module to reach all of their providers.

Greg Howard is Director of Sales and Training at emsCharts.  He has lead numerous large scale training sessions and implementations for over 200 accounts, 500 power users, and thousands of end users.  Mr. Howard brings 11 years of experience as a field provider, 3 years as a quality assurance specialist, and 6 years flight paramedic experience.

Pete Goutmann

Pete Goutmann is the Vice President of emsCharts, Inc. and is the original developer of the emsCharts program.  He has hands-on experience in supporting the design, development, customization and implementation of emsCharts, as well as the PDA, and Tablet versions of emsCharts.  Mr. Goutmann has over 15 years of experience in urban, rural, and air medical settings.

Linda Coene

Prior to joining the emsCharts team in 2006, Linda spent 10 years in the EMS industry as the Support Director for another EMS software company where she ran both the support and training departments.  Linda is a professional teacher, holding a Pennsylvania certification for secondary education is both Mathematics and General Science.  She became interested in computer technologies in 1970 while taking graduate Mathematics classes at the University of Pittsburgh.  This interest grew into a business in 1978 when she started her own computer consulting company.