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While the focus of pre-hospital information management will always be the medical record, emergency care providers and managers have far broader needs. emsCharts provides an agency with a true Intranet - a web site dedicated to improving the information management for an organization.

emsCharts Features Medical Records

Designed from a clinical prospective, this module provides complete electronic charting capabilities to eliminate Patient Care Record (PCR) errors and maintain pertinent information. The Medical Records module provides the following features:

  • Streamlined data entry with dialog and drop down menus
  • Clinically driven system design to mirror patient care
  • Flexible user defined system configuration
  • Instant access to information for improved patient healthcare
  • Customized data elements to meet service's specific needs
  • Electronic exports of PCR to the state level
  • HIPAA compliance with quality assurance locks and security privileges
  • Minimal redundant data entry for time savings and consistency
  • Detail activity logs documenting patient care
  • Form letter templates for Medicare, reporting, and customer support purposes
  • Supply tracking for improved inventory control
  • Infinite reporting capabilities with text and graphic presentations
  • Built in PCR audit process for improved quality control

Quality Assurance

Designed to provide an audit trail for monitoring all aspects of critical care and emergency transport services.

  • Custom QA process for controlling and monitoring PCR
  • Real time chart review for improved patient care
  • Real time procedure monitoring of employee performance
  • Comprehensive reporting for QA program
  • Real time risk management reporting, tracking, and event trends

Chart Summaries

Displays information from patient demographics and chart data to assist in the reimbursement process.

  • Exports information to external billing package or 3rd party service to eliminate redundant data entry
  • Provides Utilization Reviews to ensure that sufficient documentation has been completed
  • Collaborates with supply tracking for inventory demands and costs

Human Resources

Maintains and controls personnel records and documents

  • Pay sheet tracks employee hours for reporting control and payroll generation
  • Call off roster controls shift coverage and tracks employee work performance
  • Personnel records maintain static employee demographic information


Provides an automated process to identify, categorize, and prioritize marketing efforts to increase vehicle trips

  • Efficient marketing resource management for increased ROI (Return On Investment)
  • Manages and tracks costs to assist in budgeting
  • Measures Outreach results to maintain increased Market-Place Perfusion
  • Forecasts and manages labor resources, Actions, and Deliverables
  • Increases flight requests


Provides the ability to improve communications between management, employees, peers and volunteers.

  • Message board provides a forum for message postings and replies
  • Special Reports keep everyone informed of incidents and events
  • Calendar provides space to schedule events and meetings
  • Phone message area allows for electronic message taking
  • Links area shares outside resources in one central location

System Requirements

A 17" monitor is recommended; 15" monitor is the minimum (1024 x 768 minimum resolution). A sound card is required for use of continuing education module.

emsCharts can run on most Windows®, Apple and LINUX operating systems. Contact our offices if you are unsure whether your system meets the minimum requirements.

emsCharts is compatible with the Firefox, Safari, and Chrome web browsers in addition to Internet Explorer. Specifically, we are compatible with the following versions of each browser:

  • Internet Explorer 6+
  • Firefox 3+
  • Safari 3+
  • Chrome 3+
Frequently Asked Questions
  • Click Here for emsCharts FAQ